Never Use This Two-Letter Word In Professional Emails

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When it comes to writing emails in a professional setting there are several rules you should always keep in mind and this two-letter term must be avoided at all costs.

Turns out "no" is not one of them. If you want to succeed, never type "Ok".

According to linguist and author Gretchen McCulloch, those two letters can make you come off as passive aggressive and dismissive. She suggests adding something after the word like "OK, great" or "OK, sounds good," even try an exclamation point. 

If your boss puts "OK" in emails, then you're in the clear says McCulloch, who calls following the lead, "mirroring".

Mental Floss


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